At Solely Food we value the comfort and satisfaction of our customers and are committed to delivering a seamless and convenient online shopping experience through our store on the Zid platform. We recognize that trust is the foundation of our relationship with our customers. This Privacy Policy outlines how we handle information and data, in accordance with our internal policies and the applicable regulations of the Kingdom of Saudi Arabia.
1. Collection and Use of Information
We may collect and process certain information that customers provide, either directly or indirectly, when using our store or making purchases. Such information is used solely to enable us to provide services, complete transactions, or enhance the overall shopping experience. The scope of data collection and processing is flexible and determined by the company’s internal policies and business needs.
2. Data Protection
We take reasonable measures to ensure that any data or information we handle is managed in line with generally accepted security practices. Please note that no technical or electronic system can guarantee absolute security, as levels of protection may vary depending on system updates and usage. We strive to apply safeguards that we deem appropriate and that serve the best interests of our customers.
3. Information Sharing
We may share certain information, when necessary, with third parties for purposes related to service delivery, operational support, or other business functions. Such sharing is limited in scope and carried out only as deemed appropriate and necessary by the company, and always in compliance with our internal policies and applicable legal or regulatory requirements.
4. Policy Updates
We reserve the right to review, amend, or update this Privacy Policy, in whole or in part, at any time to reflect operational, technical, or legal changes. Continued use of our store after any such update constitutes acceptance of the revised version of this policy.
5. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or about our services in general, you may reach out to us through the official communication channels listed on the “Contact Us” page. All inquiries will be handled in accordance with our internal procedures.